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Privacy Policy

Last updated: 1 / 10 / 2024

1. Introduction

At HumanKind TV, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at humankindtv.com.au or interact with our services. We encourage you to read this policy carefully to understand our practices regarding your personal information.

2. Who We Are

HumanKind TV is an Australian television show and online platform dedicated to sharing stories of kindness and inspiring positive change across Australia. Our website serves as a hub for information about our show, featured charities, and community engagement initiatives.

3. Personal Information We Collect

3.1 Information You Provide to Us

When you interact with our website, you may choose to provide us with certain personal information, including:

Your name, email address, and other contact details when you subscribe to our newsletter, contact us, or participate in our community features.

Your responses to surveys, feedback forms, or other interactive content on our website.

Any other information you choose to share with us through our contact forms or community engagement features.

3.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our site. This information may include:

  • Your IP address, browser type and version, operating system, and device information.
  • The pages you visit on our website, the time and date of your visit, and your interactions with our content.
  • Information collected through cookies and similar technologies, as explained in our Cookie Policy.

3.3 Information from Third-Party Sources

In some cases, we may receive information about you from third-party sources, such as:

Social media platforms, if you choose to interact with us through these channels.

Our charity partners, with your explicit consent.

4. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

4.1 To provide and improve our services, including:

Delivering relevant content and information about our show and initiatives.
Analysing and enhancing our website’s performance and user experience.

4.2 To communicate with you, including:

Responding to your inquiries, comments, and feedback.

Sending you updates, newsletters, and promotional materials (with your consent).

4.3 To comply with our legal obligations and enforce our rights.

5. Disclosure of Your Personal Information

We may share your personal information with the following parties:

5.1 Our employees and contractors who require access to your information to provide our services.

5.2 Our charity partners, but only with your explicit consent.

5.3 Service providers who assist us in operating our website and services, such as hosting providers, analytics services, and customer support tools.

5.4 Law enforcement agencies, courts, or other government authorities when required by applicable laws or regulations.

We do not sell your personal information to third parties.

6. International Data Transfers

While we primarily operate in Australia, some of our service providers may process or store your personal information overseas. When we engage such providers, we take reasonable steps to ensure that they handle your personal information in accordance with Australian privacy laws and this Privacy Policy.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure servers, firewalls, and encryption of sensitive data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Under the Privacy Act 1988 (Cth), you have certain rights regarding your personal information. These include:

  • The right to access your personal information held by us.
  • The right to correct any inaccurate or out-of-date personal information.
  • The right to opt-out of direct marketing communications.

To exercise these rights or to make any privacy-related requests, please contact our Privacy Officer using the details provided in Section 12.

9. Retention of Personal Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process the information.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have inadvertently collected information about a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Privacy Officer
HumanKind
Email: support@humankindtv.com.au

13. Complaints

If you believe that we have breached the Australian Privacy Principles or any other applicable privacy laws, you can make a complaint to our Privacy Officer using the contact details above. We will investigate your complaint and respond to you within 30 days.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For information on how to make a complaint, please visit the OAIC website at www.oaic.gov.au.

14. Governing Law

This Privacy Policy is governed by the laws of Australia. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Australia.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.